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Expertise in crisis communications and media relations with a background in safeguarding and criminal justice.

URGENT CRISIS RESPONSE
ONGOING RISK MITIGATION TO PROTECT YOUR REPUTATION

With 25 years’ experience of media handling and reputation management across many sectors, I have the strategic and tactical expertise you need to manage any challenging situation that might arise. From working out what needs to be said to whom at each stage, to picking up the phone to a journalist who may have got the wrong end of the stick, or training your team to deliver media interviews, you’ll be in the safest possible hands.

 

I provide both immediate support and ongoing risk mitigation on a retained basis, as well as media training and crisis preparation plans. 

Ongoing risk mitigation includes time - typically once a month - to step back and review emerging issues, upcoming decisions and planned communications through a clear, risk-based lens. This arrangement also ensures rapid access to a full crisis communications response if an urgent issue arises between reviews. 

Advice is grounded in experience of managing complex, high-stakes situations under scrutiny, informed by frontline media handling. This enables organisations to develop more effective messaging, anticipate its impact and mitigate reputational risk before it causes harm. 

The benefit is trusted, defensible decision-making shaped by a detailed understanding of your organisation and the challenges it faces - with experienced crisis support already in place if a situation escalates. 

CRISIS PREPARATION

Minimise risk in advance with a crisis plan

CRISIS RESPONSE

Immediate support when things go wrong

MEDIA TRAINING

Give interviews
with confidence

“Over ten years of working with Miriam has built a trusting and highly valued working relationship. Her knowledge & skill, wrapped up in empathy & compassion, makes her the calm and highly effective communicator she is. Miriam’s ability to support and advise on decision-making in challenging and potentially highly-charged situations is the reason I value her at my side.

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